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Refund policy | Muule

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Refund policy

The customer has 30 days from receipt of the goods to return them to Muule, in the original packaging if available. In the case of an exchange, the return is free of charge. In the event of a refund request due to a change of mind, the return will be charged at €3.99.

The refund policy applies only to new, unused and unwrapped items.

The exchange or refund of the products (subject to availability) returned by the Customer will be made within 30 days of receipt by Muule and under the conditions set out in this article.

To request a return or warranty, please reach us at the following address: contact@muule.eu

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